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General questions

What data about my product do I need to provide for a 3D visualisation?

Ideally, you provide us with the 3D data or CAD data (preferably in .stp / .igs or .dwg format) for your product. But even if these are not available, we are guaranteed to find a way to reproduce your product photo-realistically and true to detail in 3D.

Do I need a finished storyboard or is a rough idea enough?

No matter where you are at the moment in the development of your idea – we pick you up exactly where you are. This means that we can either take care of the entire conception of the project or work exactly according to your ideas on the basis of your drafts.

Which animations are particularly elaborate?

Special challenges arise in the photorealistic animation of dust clouds, smoke, fire or water, which are often realised by means of complex particle animations.

These not only place enormous demands on the skills of our 3D professionals, but also on the capacities of our internal render farm and thus require more time in production and the subsequent calculation of the scenes.

What are the lead times for 3D projects?

The lead time varies depending on the scope of the project. While a single rendering can often be created promptly, we need a lead time of two to three weeks for more extensive 3D projects.

If you are bound to certain deadlines, please do not hesitate to contact us. Together we are guaranteed to find a satisfactory solution.

How is confidentiality regulated in the handling of sensitive data?

The signing of an NDA (non-disclosure agreement) is standard for many orders, and all employees and partners are also bound to secrecy by an NDA. In special cases, separate servers are set up which have no direct online connection and to which only the employees involved in the project have access.


How can my 3D animation be set to music?

The right background music adds the finishing touch to any 3D animation. For this, we usually use large music databases that offer high-quality titles at fair prices.

Alternatively, we work with selected music artists who create an individual musical composition for your animation. The musician is involved in the production from the very beginning, often using a first draft of the title as the basis for the animation, which is then refined in the course of the production.

If the 3D animation is to be accompanied by spoken text, we recommend our sound studio, which maintains contacts with professional speakers and reliably produces high-quality audio contributions.


Can I get the graphic for my product without a background?

With tuneful, no wishes remain open for you: We deliver every desired file format, for example a PNG with alpha channel or a Photoshop file, which you can edit yourself afterwards and show or hide backgrounds or shadows.

Configurators and interactive sales tools

What information is needed to establish an initial cost framework?

Simply describe to us what experience you want for your target group or what path the user should take and what options should be offered to them in the process. In technical jargon, we speak here of the user experience.

Furthermore, for a configurator, we need a list of all products and configuration options.

What is the hosting of interactive and VR applications like?

Here we are very flexible and adapt to your possibilities.

Ideally, we supply you with a data package and you integrate this directly on your server. Alternatively, we also offer hosting on a server in the EU. For more performance or higher requirements, there are also packages with a fast server.

Can I also maintain the content of an interactive application myself?

Yes, for this we can implement a WordPress-based CMS, for example, which makes it possible to customise the content. With a custom CMS, functions such as the management of POIs would also be possible.

Virtual Reality

Which VR glasses do the VR applications work with?

As a rule, we develop our VR applications specifically for the respective VR glasses on which the application is to run later. Accordingly, your VR application is optimised specifically for the requirements of, for example, the Oculus Quest, the Meta Quest 3 or even Cardboard glasses. Nevertheless, output on other VR glasses is of course possible.

Interactive Showrooms

How do photo-based showrooms differ from 3D showrooms?

Photo-based showrooms are developed using 360-degree photographs. This is usually more cost-effective than 3D modelling of the entire scene.

In return, a 3D showroom offers unlimited possibilities in the creative and interactive staging of your products. At the same time, product extensions or changes in the corporate design are easily possible at any time with the 3D model.

You have not found the answer to your question here or would like to get to know us better?